Data SolutionsTheConnection Expanding NonStop Opportunities by Ron Thompson November 30, 2019 written by Ron Thompson Refining System Availability Metrics …with an effective date of when the application goes live …for success in an on-line, real-time, all-the-time world As has been stated in previous Expanding NonStop Opportunities articles, the main metrics for applications very important to the organization are – 99.99999 % (7 x 9s) or higher system availability $1,000,000. / minute fee from the supplier for non-compliance “that become effective on the date the application goes live” This added component is required to deliver a great User Experience on a consistent basis for information services that are Customer facing, generate revenue, build brand value, important for the future of the business, etc. Why is an “Effective Date” needed? Because some SLAs specify 100% uptime – with exemptions for downtime or outages not included in reported system uptime! What are examples of “Downtime Exemptions”? “Planned Downtime”, “Unexplained Outages”, “events beyond vendor control”, etc. Given the potential for huge negative impact of system unavailability to address business needs in an increasing on-line, real-time, all-the-time world, why are “Downtime Exemptions” allowed? To reduce the liability of Suppliers who don’t have the systems or platforms with very high availability, scalability and performance capabilities with a low total cost of ownership. From a User perspective and to mitigate brand damage of information services not being available, why are Suppliers not being held accountable for issues they caused? Good question. Extending on the above, do companies realize the significant risks with allowing “Supplier Downtime Exemptions?” Some do. Many don’t. The big issue with “Downtime Exemptions” is the impact on the User – Do they care why there isn’t a response to an inquiry? Why they can’t get their money from an ATM? Why they can’t do a transaction? NO. Further, “Downtime Exemptions” unnecessarily exposes organizations to significant risk from the negative impact of digital disruption with Users, corporate brand damage, legal liability, costs to remedy, Customers going elsewhere, etc. Because of this, “Downtime Exemptions” need to be removed from SLAs, or much more tightly qualified. Why is this important? Because it directly increases demand for NonStop To better position organizations for success in an on-line, real-time, all-the-time world For further insights, see : Improving Business Outcomes with NonStop To discuss your organization getting more benefits from NonStop, please contact CAIL or HPE. November 30, 2019 0 comment 0 FacebookTwitterPinterestEmail
Data SolutionsSept-Oct 2019TheConnection Expanding NonStop Opportunities by Ron Thompson September 30, 2019 by Ron Thompson September 30, 2019 Extending on previous articles on improving outcomes with NonStop by “Aligning Applications and Platforms”, NonStop is also relevant in conjunction with “Cloud” initiatives or in a “Platform” strategy – and important in Hybrid system environments. 0 FacebookTwitterPinterestEmail
July-August2019TheConnection NonStop – to win in an “On-Line, Real-Time, All-the-Time” World by Ron Thompson July 30, 2019 by Ron Thompson July 30, 2019 Increasing business relevance and revenue on an ongoing basis is very challenging. For proof, look at the increasing number of companies dropping off the Fortune 500 list. And even for some established companies still on the list with shrinking valuations, it’s clear digital transformation to successfully address new opportunities … 0 FacebookTwitterPinterestEmail
May-June2019TheConnection What happens without NonStop – in an On-Line , Real-Time , All-The-Time World by Ron Thompson May 30, 2019 by Ron Thompson May 30, 2019 [vc_row][vc_column][vc_empty_space][vc_column_text]Based on the news “Shares of Wells Fargo & Co. closed down more than 2 % after a nationwide outage hit the bank’s ATM and online networks.”. To quantify how bad this is for the business and stakeholders, based on a business valuation of $243 B, the 2 % … 0 FacebookTwitterPinterestEmail
Mar-Apr2019TheConnection Improving Business Outcomes with NonStop by Ron Thompson March 28, 2019 by Ron Thompson March 28, 2019 [vc_row][vc_column][vc_empty_space][vc_column_text css_animation=”bounceIn”] The evidence keeps mounting. Organizations should be using NonStop more to expand their business and prevent issues. Based on recent news [penci_blockquote style=”style-2″ align=”none” author=””] Shares of Wells Fargo & Co. closed down more than 2 % recently after a nationwide outage hit the bank’s ATM and … 0 FacebookTwitterPinterestEmail
TheConnection Moving from a “Mission Critical” to the “On-Line, Real-Time, All-the-Time” World by Ron Thompson February 1, 2019 by Ron Thompson February 1, 2019 [vc_row][vc_column][vc_empty_space][vc_column_text]The term “Mission Critical” is a well known and frequently used term. When coined decades ago to describe unique NonStop positioning in the market, it was very effective. However, as with anything that’s been around a while, it’s not the differentiator it was. Further, impact has been diluted with … 0 FacebookTwitterPinterestEmail